FYI, PLEASE SEE BELOW FOR MOST
UP TO DATE IMPORTANT INFORMATION:



"Our hearts go out to everyone
affected by Hurricane Helene!"

As always, we will do our best to respond to
messages within 5 business days.


Please note: 
Dr. Lichtig & Dr. Hanaway are out of the
Office until December 5th.


Are your follow-up
pre-appointment forms completed?


***Your physican asks that you go to the questionnaire section of your portal and fill out ALL the forms in ESTABLISHED
PATIENT QUESTIONNAIRES.

Is your CREDIT CARD up to date?
Please provide updated information by following the steps below. This portal is HIPPA compliant.

***Click on "Invoices & Payment" tab
***Click on Add/Edit Credit Card and follow the prompts


UPDATES for Dr. Lichtig's Patients:

Dr. Lichtig has not had a price increase since 2018, therefore her Functional Medicine Appointment pricing will be increased to $500 per hour and will take effect on June 1, 2024. This was a difficult decision to make, as we know the effect it can have on our patients. We thank you for your understanding and support during this change. We care about you as a whole person and will always provide a place you can come to with your health concerns and feel safe and at home, listened to and cared for.



If you have an urgent or medical emergency, please go to urgent care or the nearest emergency room and contact your Primary Care Physician.




__________________
Secure Messaging:
All requests will be responded to within 5 business days.
Thank you for your patience.

*Direct all non-clinical requests such as Lab Ordering, Payments, Scheduling and
"
how to" questions to: 
Kerstin, our Clinic Assistant.



*If you send a clinical message to your provider and a response requires review of your medical chart, clinical decision making, or more than 5 minutes of physician time, you may be charged a consultation fee and/or advised to make a follow up appointment.



__________________
Hours & Appointments:
Appointments are by appointment only and are
conducted in-person or via telehealth.

To Schedule :
Contact
Kerstin, our clinic assistant,
through secure messaging.




__________________
Specialty Labs:

These are specialty labs which can only be purchased with your physician's referral. There is an additional $25 kit fee for any specialty labs for additional testing, in addition to the cost of the lab itself, whether we recommend, have you order, or we order 1 kit vs 4 etc., a fee of $25 applies and will be
collected at the time of your appointment. 



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Supplements:
Fullscript (who now carries Thorne products)
10% DISCOUNT when ordered via our online dispensary -
Free shipping on orders > $50 https://us.fullscript.com//welcome/fam2fam
See why we offer supplements through this online dispensary: 

*Xymogen Ordering Directions*
choose "I have a referral code" (code: werfamily)
Enter Practitioner last name: Hanaway
Enter your email address
- Click Verify



If you have an urgent or medical emergency, please go to urgent care or the nearest emergency room and contact your Primary Care Physician.

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